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Customer Service

For any questions about your order, please email: 

orders@doingthingsmedia.com

Please Include:

  • Order number
  • The email used when purchasing the order
  • Detailed information about your request

We will respond promptly!

FAQ's

Says delivered but I don't have it

First, check with your neighbors, building manager, or any secret hiding spots your delivery person loves. Still MIA? Give it a day—sometimes they scan early. If it’s still not there hit up the carrier or slide into our inbox at orders@shitheadtsve.com and we’ll get you sorted.
Sizing questions

Check the size chart linked out on each product page. If you're between sizes, we recommend going up for a looser fit
Where's my stuff?

Check your tracking link for updates! If it’s been a while and still no sign, hit up the carrier or reach out to us—we got you.
Will my parents ever love me?

Listen, we can’t fix your childhood trauma, but we can make sure your order arrives on time. Need a hug? Buy a hoodie
My order is damaged/incorrect.

That’s on us. Shoot us a message with your order number and some pics, and we’ll make it right.